Help Zone

Can't find the information you need? Having trouble using our website?
We can help - explore the categories below to find the information you need.

Most Frequently Asked Questions

I cannot access my account?

Happens to the best of us. If you are having trouble logging in or accessing your account, you can recover your lost account information on our Password Recovery page.

I need to speak to one of your staff!

Our staff are always eager to help. You can reach us by phone at 1-867-874-4385 or toll-free at 1-866-523-5437. You can also use our convenient web form to get in touch with your question here.

I need to return something that I bought!

If you're unhappy with your purchase for any reason, we want to make it right. We can usually refund, replace, or exchange a product within the return period, provided that you have your original receipt. Please call us 1-866-523-5437

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Returns and Exchanges
If you're unhappy with your purchase for any reason, we want to make it right. Read our full Return Policy here.